Last updated: April 27, 2025
Welcome to InsightAI. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.
We may collect, use, store and transfer different kinds of personal data about you:
InsightAI connects to Meta's platform via OAuth to access data from your Facebook Pages and Instagram Business or Creator accounts. With your explicit authorization, we collect and store:
This data is used solely to provide InsightAI's analytics and reporting features. We do not sell Meta user data to third parties, use it for advertising purposes, or share it beyond what is necessary to operate the service.
You can revoke InsightAI's access to your Meta data at any time by visiting your Facebook App Settings and removing InsightAI. You may also request deletion of your data by contacting us at the email address below.
We use your personal data for the following purposes:
InsightAI includes an AI-powered chat and insights feature. When you use this feature, your social media metrics, post data, and account information may be sent to Anthropic for processing in order to generate responses and summaries. This data is transmitted securely and used only to generate your requested insights. Please review Anthropic's Privacy Policy for information on how they handle data.
We use the following third-party services to operate InsightAI:
Payments are processed by Stripe. InsightAI does not collect, store, or have access to your credit card or payment details. Stripe handles all payment data in accordance with PCI-DSS standards.
We use cookies and similar tracking technologies for the following purposes:
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that refusing cookies may affect your ability to use certain features of the service.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Access tokens for Meta and Google are stored securely and are used only to fetch data on your behalf. We limit access to your personal data to those who have a business need to know.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Social media metrics and post data synced from Meta and Google are retained for as long as your account is active. Upon account deletion, your data will be removed from our systems.
You have the right to request deletion of your account and all associated data at any time. To delete your account and data:
To revoke InsightAI's access to your Meta data independently of deleting your account, visit your Facebook App Settings and remove InsightAI. For Google, visit your Google Account Permissions and revoke access.
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: tech.insightaiapp@gmail.com